Waitrose Click and Collect

Click and collect has been able to reduce the time and stress taken to shop for groceries in the United Kingdom. In light of this, Waitrose has been able to integrate the click and collect service with its online store. This integration allows valued Waitrose customers to order their products online and collect their items at the nearest or most convenient Waitrose store in the UK.

You can now order for quality groceries and more from Waitrose and partners online and pick them up at a physical store with Waitrose click and collect service.


A Guide to The Waitrose Click and Collect Service

Just like any other store’s click and collect service, Waitrose click and collect is easy to use. All you need to do is follow these simple steps.

  • Sign In and Select Click And Collect

Visit the Waitrose online store at waitrose.com to sign in to your account and place your order. Upon signing in, select click and collect as your delivery option.

  • Choose A Store for Collection

After choosing click and collect, you will be prompted to choose a store for collection by entering your town or postcode. Upon inserting your town or postcode, a list of potential collection points will be displayed, and you will have the chance to choose the most convenient store for your collection.

Also, Waitrose & Partners has 338 shops across the United Kingdom, and you have the opportunity to pick any of them as your pickup location.

  • Choose A Time Slot for Pickup

For your chosen store, you will be given a list of available collection time slots for you to choose from. Waitrose click and collect services offers under two-hour delivery or a 1-hour time slot on the same day. The time slot chosen indicates when your order will be ready, as well as the time you are expected to come to collect your items.

  • Order Your Products

After choosing a pickup time slot, you can now go ahead with selecting your preferred item(s). Then proceed to checkout and complete the checkout process.

  • Confirmation Mail

After completing your order and your order is ready for pick up, you will receive a confirmation number and your chosen time slot.

How Do You Collect Your Waitrose Click & Collect Order?

When your order is ready for pickup, you will receive a mail prompting you to go to your chosen store to pick your item(s). To pick up your item(s), you will need to come to the store with the confirmation mail or your order confirmation number and a form of ID.

Once you arrive at your chosen store, you are expected to approach the partner at the entrance as they will advise you on how to make your order collection.

Each Waitrose store has strict social distancing measures in place to ensure all collections are contactless as possible. Also, some Waitrose stores offer a car-park collection service where they bring your order out to you (the stores offering this service will display signage).

In Conclusion

It is essential to note that you can only pick up your order in a Waitrose store during opening hours. Waitrose stores are usually open from 8 am to 8 pm from Mondays to Saturdays and 11 am to 5 pm on Sundays.

Use the Waitrose click and collect service today for smooth and stress-free grocery shopping.


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