With the advent of the pandemic, several stores in the United Kingdom have had to adopt the click and collect service to be able to allow customers to collect their delivery contactless. With this, Toolstation has also begun to offer a click and collect service.
Toolstation click and collect service enables customers to order electrical, hand, and plumbing tools online and collect their orders at any of the Toolstation stores in the UK.
Also, Toolstation click and collect service offers a safe contactless collection seven days a week at all their branches.
Additionally, all Toolstation branches open from 8 am to 5 pm on Mondays to Saturdays, and 9 am to 4 pm on Sundays. Furthermore, to ensure safety and respect the stringent social distancing requirements, a 2-meter rule is enforced during collection.
Guide to Using the Toolstation Click and Collect Service
To successfully use the Toolstation click and collect service, you need to follow these simple steps closely.
- Choose A Collection Point
Visit toolstation.com to choose the closest or most convenient Toolstation store as your preferred collection point. Toolstation has well over 400 stores across the UK, and you have the chance to pick any of these branches as your preferred collection point.
- Place Your Order
Select the product(s) you intend to purchase and add to your trolley. However, it is important to check if the product is available for collection at your chosen Toolstation store. This can be done on the product page or in your trolley.
Also, you have to check the opening hours of your chosen store to ensure you have enough time to collect your order.
On most occasions, your order should be ready for collection 5 mins after the order placement. Therefore, your order must be placed a minimum of 5 minutes before the store’s closing time if you wish to collect your order that same day, else you will have to wait till the following day.
- Select Click and Collect
After adding your products to the trolley, complete the checkout process, and select click and collect as the preferred delivery option.
- Confirmation Text
It is advisable to add your mobile number to your account to ensure you receive a text message when your order is ready for collection. The confirmation text contains your order number that will be needed for the collection.
- Travel to Your Chosen Store
You are advised not to travel to your chosen branch until you have received the confirmation text. Also, make sure to travel to the store with the confirmation text as it would be needed to authenticate your order.
Upon arrival at the store, you are enjoined to follow the 2-meter social distancing guidelines as well as other instructions given by the branch employees. At the collection point, you will be required to quote the last four digits of your order number along with your surname to be able to collect your order.
Once your order has been placed on the counter, you will be called upon to come forward to pick up your items as the store employee steps back.
To Wrap It Up
You now have access to over 20,000 excellent products in about 5 mins without the hustle and bustle of shopping at a store with Toolstation click and collect.
Also, Toolstation click and collect offers convenience and safety. Therefore, using the Toolstation click and collect service will be the best decision you made today.