Tesco Click and Collect

Click and collect is a smart solution for both profit-seeking retailers and, most importantly, busy shoppers. Click and collect gives shoppers more control over how you want your item to be delivered as well as offer secure storage at your chosen location until you are ready to collect your order.


With Tesco click and collect, you can order for your groceries online and collect your order at any of the Tesco stores in the United Kingdom at a time that suits you. Tesco takes the stress out of shopping as well as mishandling of delivery with its Tesco click and collect option.

Benefits of Using the Tesco Click and Collect Option

  • It is convenient as you get to order and pick up your order when it suits you.
  • It saves cost on delivery.
  • It guarantees the safe handling of your groceries.
  • It saves you the stress of making your way to the store only to realize that the product you need is out of stock.

How to Use The Tesco Click and Collect Option

To use the Tesco click and collect option is relatively easy. All you need to do is follow these simple steps.

  • Sign in

Visit tesco.com to sign in into your Tesco account or use your Tesco grocery app.

  • Choose A Store and Time Slot

Presently, Tesco has about 3,961 stores in the United Kingdom. With Tesco click and collect option, you have the opportunity to pick any of these stores as your preferred point of collection.

Additionally, you will have the chance to pick a time slot that is convenient for you to pick up. Tesco offers a 2-hour click and collect slot.

  • Place Your Order Online

Add your preferred items in the basket and proceed to the checkout page.

  • Complete Your Order

After choosing your items, follow the rest of the checkout process to complete your order.

  • Email Confirmation

You will receive an Order Confirmation Email after completing your order. This mail signifies that your order is available and will be waiting for you in temperature-controlled storage. The aim is to deliver Click & Collect orders in relation to the chosen time slot.

  • Collect Your Order

To collect your order, you would need to go along with your confirmation email to your chosen Tesco store. It is important to note that your time slot will only be held for 2 hours, however, when this is nearly up, you will be notified to allow you to extend your slot by another 2 hours if needed.

Tips On Using the Tesco Click And Collect Option

  • You can change your click and collect slot as long as you do it no later than 11:45 pm on the night before your delivery.
  • You can also change your preferred click and collect store. However, changing your preferred click and collect store may mean that.
  • Your click and collect slot is no longer available.
  • Products in your basket may no longer be available.

To Wrap It Up

Tesco offers delivery and collection of groceriesand food-related products seven days a week as well as same-day collections. Buy your groceries using the Tesco click and collect option today for money saving plans as well as convenient collection slots.

Still have questions? ask for help using the link below

20 thoughts on “Tesco Click and Collect”

  1. Once again I am having extreme difficulty finding a slot to Tesco Click and
    Collect shopping whichever time of the day or night I try. After complaining 2 weeks ago I had a great conversation with someone who said to ‘try now’ and I found several slots available. Why cannot I find none now?

    I am really frustrated with the whole operation but unfortunately do not feel able yet to go shopping for myself as I am 70 and have asthma…….

  2. I am spending hours trying to order my shopping.Today I have tried to add to my order that I made yesterday .,but it has treated it as a separate order & tells my to find a slot which I already have which is Thursday 1pm-3pm Please help me to add these orders together.

    • Hello Janet you have to click on the top my orders and they should all come up on your screen. I used to have the same problem but don’t now.

  3. I would like to use Click and Collect at the superstore in Amersham, but because my new address doesn’t match my card I’ve been unable to do this online. Can you help please.
    new address is Treguth, Windsor Lane, Little Kingshill, Gt Missenden HP16 0DP.
    Thank you

  4. My first click and collect went really well. The middle-aged lady assistant happily put all the bagged purchases in the boot of my car. My second experience, today, was quite different. The assistant, a young man, wheeled the crates to my car and then went away. Had I known I was expected to lift and empty the crates myself I would have brought someone to help me. It was a struggle. And all my loose purchases were in just one crate sized plastic bag – hard to release from the crate and VERY heavy. Despite me asking for, and paying 40p! for, bags. Definitely will not be using this service again.

    • I have had this same problem too – scrabbling about in the dark trying to load all the stuff that I had already paid to have loaded for me. I also totally agree about the gigantic bags that have no handles and are too heavy to lift. I wrote to Tesco to complain but they said people prefer the huge bags.

  5. I wanted to use the click and collect service but before I signed up I thought I’d check it was available at the store nearest to me. I ended up on this page where it clearly states at the top “With Tesco click and collect, you can order for your groceries online and collect your order at any of the Tesco stores in the United Kingdom at a time that suits you.”

    As it said any store I created an account and when I went to select the store nearest me it wasn’t in the list.

    I decided to leave some feedback but the link sends you to the main shopping page instead.

    You haven’t gained me as a customer, assuming someone actually reads this.

    • Hello C,

      We heard your feedback and we’re really sorry that we caused a bad experience for you. Can you please let us know which Tesco branch you are referring to?

      This might have been caused by the time-slot that you have chosen or your selected items.

  6. i have a slot booked for click and collect on Wed 11th November, between 10-12:00.
    i am unable to log in to add to my order. i need to order this way as my husband has covid and i am in isolation. i have arranged for a friend to pick up my order. i need to add to my order or it is not worth having it.!!!!!!!!!

  7. I have ordered click and collect groceries for Friday and always order from the same store at The Hythe, Colchester but this time I can see it is for the university and for students only? I have only just noticed this as certainly didn’t choose this location. Can I still collect from there if I have a student in the house? I have added all my shopping to the order and can’t change the slot to The Hythe as there are no slots now.

  8. As a 75 year old I have been trying to access click and collect or home delivery since the pandemic started, without any success. I now shop locally at Aldi where they open at 7.30 am for the elderly or at Waitrose in the evening when the store is quiet. No other option.

  9. Ihello I have just been to collect my click and collect shopping from Tesco in Henley I thought I had to sit in the car while they loaded my shopping in my car boot I was told it’s up to me to do this I ask why and was told you don’t have tray liners but I have these as you can’t see I was then told to get on with it is this right I am very upset being spoken to this way this is not covid secure I spoke to Tesco on the 18 of Jan 21 about the same problem.

  10. My two nearest larger branches of Tesco are Colney Hatch Lane, London N12 (listed as a Superstore), and Ballards Lane, Finchley Central, also in north London and listed as a Tesco Extra (even larger than a Superstore). When I try to order a click and collect and a list of branches is displayed, it says ‘Colney HatchTesco Smartphone required for collection’, whilst Ballards Lane isn’t listed. As I don’t have a smartphone, is there a way around this?

  11. Ever since the Click and Collect service stopped using tray liners collecting shopping now is a pain. At Harlow there are only 3 parking bays. There is often a queue and watching people carefully loading their items one by one, carefully placing their items in bags is so irritating. They do not care there is a long queue of people waiting, they just carry on slowing packing their items. Yesterday there was a man with a young child obviously using this as a means to amuse his child. The child was lifting all the goods out of the trolly and popping them in the car boot. Aaaaaaarrrrgh. Selfish individual or what.

    Harlow, use more bays so that people who are in a hurry and can easily unload their food quickly can get on with their lives. We use this Click and Collect for a reason, we are busy people!

  12. Lots of info but no mention of minimum spend. Is there one? Probably the most important point for anyone using this service.

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