Tesco Click and Collect

Can You Click and Collect at Tesco?

Yes, Tesco offers a click and collect option for a small fee.

Is Tesco Click and Collect Free?

No, click and collect slots will cost you up to £2 and there's a minimum order of £25.

What are Tesco Click and Collect Times?

Times depend on the stores and available slots.



How Does it Work:

If you want to shop online from Tesco and collect your goods from your nearby store then you have to visit its website tesco.com for placing an order. After placing the order follow the following simple steps of click & collect for collecting your merchandise physically from your desired store.

Tesco Stock Check

  • Select and Order Your Product(s)

Visit tesco.com for reviewing their offers. View your desired product(s) from the product catalog.

  • Choose Click and Collect

Click and Collect helps you to save time and money on your groceries with their great-value slots. They’ll pick and pack your weekly shop, ready for you to swing by and collect.

  • Book your Click+Collect slot online

  • Do your weekly shop, the minimum spend is just £25

  • There’s enough time to make changes to your order

  • Collect your groceries in your selected slot

How to collect:

They have a few different ways to collect, depending on which location you choose.

  • Our colleagues will help:

It’s easy to Click+Collect with help from their colleagues. At many of their collection points, one of their colleagues will be waiting for you to arrive, ready to help you with your shop.

  • Kerbside collection

You’ll need a smartphone to use their kerbside collection locations. When you’ve arrived, follow the signs to get to the collection area. Click the ‘I’m here’ button on your app or scan the QR code to let them know you’re ready – the signs will explain how. Then, they’ll bring your shopping to you.

  • Self-service lockers

Click and Collect Cost:

Click+Collect slots cost up to £2, and there’s usually more availability than home delivery, including options to same-day click and collect your order. In addition, the minimum order value is only £25, so it works for small shops.

To Wrap It Up:

Tesco offers delivery and collection of groceries and food-related products seven days a week as well as same-day collections. Buy your groceries using the Tesco click and collect option today for money saving plans as well as convenient collection slots.

Still, have questions? ask for help using the link below

Ask for help

20 thoughts on “Tesco Click and Collect”

  1. Once again I am having extreme difficulty finding a slot to Tesco Click and
    Collect shopping whichever time of the day or night I try. After complaining 2 weeks ago I had a great conversation with someone who said to ‘try now’ and I found several slots available. Why cannot I find none now?

    I am really frustrated with the whole operation but unfortunately do not feel able yet to go shopping for myself as I am 70 and have asthma…….

  2. I am spending hours trying to order my shopping.Today I have tried to add to my order that I made yesterday .,but it has treated it as a separate order & tells my to find a slot which I already have which is Thursday 1pm-3pm Please help me to add these orders together.

    • Hello Janet you have to click on the top my orders and they should all come up on your screen. I used to have the same problem but don’t now.

  3. I would like to use Click and Collect at the superstore in Amersham, but because my new address doesn’t match my card I’ve been unable to do this online. Can you help please.
    new address is Treguth, Windsor Lane, Little Kingshill, Gt Missenden HP16 0DP.
    Thank you

  4. My first click and collect went really well. The middle-aged lady assistant happily put all the bagged purchases in the boot of my car. My second experience, today, was quite different. The assistant, a young man, wheeled the crates to my car and then went away. Had I known I was expected to lift and empty the crates myself I would have brought someone to help me. It was a struggle. And all my loose purchases were in just one crate sized plastic bag – hard to release from the crate and VERY heavy. Despite me asking for, and paying 40p! for, bags. Definitely will not be using this service again.

    • I have had this same problem too – scrabbling about in the dark trying to load all the stuff that I had already paid to have loaded for me. I also totally agree about the gigantic bags that have no handles and are too heavy to lift. I wrote to Tesco to complain but they said people prefer the huge bags.

  5. I wanted to use the click and collect service but before I signed up I thought I’d check it was available at the store nearest to me. I ended up on this page where it clearly states at the top “With Tesco click and collect, you can order for your groceries online and collect your order at any of the Tesco stores in the United Kingdom at a time that suits you.”

    As it said any store I created an account and when I went to select the store nearest me it wasn’t in the list.

    I decided to leave some feedback but the link sends you to the main shopping page instead.

    You haven’t gained me as a customer, assuming someone actually reads this.

    • Hello C,

      We heard your feedback and we’re really sorry that we caused a bad experience for you. Can you please let us know which Tesco branch you are referring to?

      This might have been caused by the time-slot that you have chosen or your selected items.

  6. i have a slot booked for click and collect on Wed 11th November, between 10-12:00.
    i am unable to log in to add to my order. i need to order this way as my husband has covid and i am in isolation. i have arranged for a friend to pick up my order. i need to add to my order or it is not worth having it.!!!!!!!!!

  7. I have ordered click and collect groceries for Friday and always order from the same store at The Hythe, Colchester but this time I can see it is for the university and for students only? I have only just noticed this as certainly didn’t choose this location. Can I still collect from there if I have a student in the house? I have added all my shopping to the order and can’t change the slot to The Hythe as there are no slots now.

  8. As a 75 year old I have been trying to access click and collect or home delivery since the pandemic started, without any success. I now shop locally at Aldi where they open at 7.30 am for the elderly or at Waitrose in the evening when the store is quiet. No other option.

  9. Ihello I have just been to collect my click and collect shopping from Tesco in Henley I thought I had to sit in the car while they loaded my shopping in my car boot I was told it’s up to me to do this I ask why and was told you don’t have tray liners but I have these as you can’t see I was then told to get on with it is this right I am very upset being spoken to this way this is not covid secure I spoke to Tesco on the 18 of Jan 21 about the same problem.

  10. My two nearest larger branches of Tesco are Colney Hatch Lane, London N12 (listed as a Superstore), and Ballards Lane, Finchley Central, also in north London and listed as a Tesco Extra (even larger than a Superstore). When I try to order a click and collect and a list of branches is displayed, it says ‘Colney HatchTesco Smartphone required for collection’, whilst Ballards Lane isn’t listed. As I don’t have a smartphone, is there a way around this?

  11. Ever since the Click and Collect service stopped using tray liners collecting shopping now is a pain. At Harlow there are only 3 parking bays. There is often a queue and watching people carefully loading their items one by one, carefully placing their items in bags is so irritating. They do not care there is a long queue of people waiting, they just carry on slowing packing their items. Yesterday there was a man with a young child obviously using this as a means to amuse his child. The child was lifting all the goods out of the trolly and popping them in the car boot. Aaaaaaarrrrgh. Selfish individual or what.

    Harlow, use more bays so that people who are in a hurry and can easily unload their food quickly can get on with their lives. We use this Click and Collect for a reason, we are busy people!

  12. Lots of info but no mention of minimum spend. Is there one? Probably the most important point for anyone using this service.

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