Sainsburys Click and Collect

Sainsburys click and collect service is a service that gives customers a convenient way to pick up the groceries they have ordered online from one of the Sainsbury’s stores in the United Kingdom. Also, Sainsbury’s click and collect service offers the free collection of groceries from the next day for orders greater than £40.


Sainsburys Click and Collect Process

To successfully order online and collect from any of the Sainsbury’s stores is quite easy; all you need to do is to follow these simple and logical steps:

  • Place Your Order

To be able to use the click and collect service, you need first to place an order on Sainsbury’s online store. To do this, visit to select the items you wish to purchase and add them to your cart.

  • Select Click and Collect

After selecting all your preferred items, you will need to proceed to the checkout page, at which point you will be required to choose a delivery option. Choose click and collect to be able to collect your order in person at a physical Sainsbury’s store.

  • Choose A Time Slot

Upon choosing click and collect as your preferred delivery option, you will be required to select your preferred time slot from the available time slot. The time slot chosen indicates the time your order will be available, and the time you have to come to pick them up. The Sainsburys click and collect offer a 2-hour click and collect time slot.

  • Choose A Store

With Sainsbury’s click and collect, you will also be required to choose a store among the 127 Sainsbury’s stores in the United Kingdom. This option gives you the avenue to pick any of the Sainsbury’s stores closest to you or on your way from work/school.

  • Booking Confirmation

After inputting all the necessary information needed for the click and collect service and making the required payment for your order, Sainsbury’s will send you a booking confirmation mail. This mail contains your order reference and your chosen time slot. Additionally, the booking confirmation should be brought along for collection either on your phone or as a printout.

Pick Up Information

Here are some of the things you need to know about collecting your Sainsbury’s click and collect order.

How Do You Collect Your Click & Collect Grocery Order at The Store?

Upon arrival at your selected store, you will see the click and collect zone clearly indicated with a signpost. There, you will be attended to by a Sainsbury’s employee that will check your ID, talk you through the specific details of your order, and ask you to sign for your order. At this point, the order will be handed over to you, or loaded into your car for you.

What Do You Need to Bring to Collect Your Click & Collect Grocery Order at The Store?

You are expected to bring along the following items when coming to pick up your order at the store:

  • Booking confirmation
  • Debit/Credit card
  • Photographic ID

Sainsbury’s operates a Think 25 policy on age-restricted products. Therefore, the photographic ID will be required for restricted products.

In Conclusion

With Sainsbury’s click and collect, you can buy groceries online, with the same great quality, freshness, and choice you’d find in-store and pick them up at your convenience. Choose Sainsbury’s click and collect for your groceries today and enjoy unparalleled service.

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2 thoughts on “Sainsburys Click and Collect”

  1. I have been using click and collect for many months as mentally I am finding it difficult to go into a IS store. But unfortunately, today, I am very disappointed in JS’s customer service. In my click and collect I ordered 2 HP ink cartridges in black 304. After I got home I found I had been given 2 Tri-colour cartridges instead. I phoned the queries helpline to be told I needed to go into the store to have these changed. Although I explained I was unable to. Trying to contact the Talbot Heath store was a joke. Either no answer or the phone was disconnected before I was able to explain my situation. I do not have family locally and none of my friends shop at JS.
    I feel really let down by JS. I thought JS was helping the elderly, vulnerable customers.

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