Ryanair Refund Policy
Ryanair’s ticket policy generally states that tickets are non-refundable. In cases where a passenger’s flight has operated as scheduled but they choose not to travel, refunds are not provided. While passengers may have valid reasons for not traveling, our operational approach is straightforward: refunds are not extended for unutilized seats, as the booked space goes unfilled due to non-attendance.
However, there are exceptional circumstances wherein a refund may be considered. This includes instances where Ryanair cancels a flight, fails to adhere reasonably to the flight schedule, or denies boarding to a passenger. In accordance with Regulation (EC) 261/2004, passengers may also be eligible for a refund if the unfortunate event of a non-traveling immediate family member’s passing occurs within 28 days of the scheduled flight, or if serious illness or demise befalls the passenger or a member of their booking party before the intended journey.
A refund policy is a set of guidelines that a company follows to specify the circumstances under which a customer can receive a refund for a product or service they have purchased. This policy typically includes information on the timeframe in which a refund can be requested, the conditions that must be met for a refund to be granted, and the process for requesting and receiving the refund.
The purpose of a refund policy is to ensure transparency and fairness for both the customer and the company and to help manage customer expectations regarding product returns.
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