PayPal Refund Policy
To initiate a refund for payment, follow these steps:
- Access your Activity.
- Choose the specific payment requiring a refund and click on “Issue a refund.”
- Enter the desired refund amount.
- Click “Continue.”
- Review the provided information and then click “Issue Refund.”
Please note the following details regarding refunds:
- Full or partial refunds can be processed within 180 days from the original payment date.
- Once a refund is issued, it cannot be reversed or canceled.
For personal payments and payments made with vouchers or gift certificates, only full refunds are possible. If you intend to provide a partial refund, you can achieve this by visiting the “Send Money” section. Make a new payment and mention the original payment in the notes. Choose to send it as a personal payment.
Refunding a payment for goods or services does not involve any fees. However, it’s important to note that the initial fees paid as the seller will not be returned.
For additional information regarding fees, feel free to refer to the “Fees” section located at the bottom of any PayPal webpage.
A refund policy is a set of guidelines that a company follows to specify the circumstances under which a customer can receive a refund for a product or service they have purchased. This policy typically includes information on the timeframe in which a refund can be requested, the conditions that must be met for a refund to be granted, and the process for requesting and receiving the refund.
The purpose of a refund policy is to ensure transparency and fairness for both the customer and the company and to help manage customer expectations regarding product returns.
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