New Look is one of the most renowned online apparel stores in the UK. New Look is not only popular for its unique, attractive, and quality clothing products but the store has also the most extensive delivery slots in the UK. Delivery slots of New Look include standard delivery, next day delivery, nominated day delivery, BFPO delivery, and Channel Islands delivery. In addition to these delivery slots, New Look has two ‘click & collect service’ delivery slots which are standard click & collect delivery and next day click & collect delivery. In standard click & collect delivery slot, your order will be delivered within 3 to 5 working days and it costs 1.99 pounds extra for orders under 19.99 pounds. If your order exceeds 19.99 pounds, then this delivery slot is free. In the next day click & collect delivery slot, the order is delivered the next day after placement of online order and it cost 2.99 pounds. But if your order value is 45 pounds or more, then you have qualified for free next day delivery.
How New Look Click & Collect Service Operates
First of all, you have to place an online order by visiting the website of the New Look. After placing the order follow these simple steps for collecting your goods physically from the desired New Look store.
Place Your Order
For placing an online order, you have to visit https://www.newlook.com/uk. After landing on the New Look website, start adding your desired clothing items to your shopping cart.
Select Click & Collect
Once you are done with your shopping, proceed to check out and make payment. While checking out, you will be asked of choosing a delivery slot. Here you have to choose either of the ‘Click & Collect’ delivery slot. In ‘click & collect’ delivery slots, your order will be ready for collection within three to five working days or the next day depending upon your delivery option.
Choose your Desired Store
After choosing the ‘click & collect’ delivery slot, you have to select your desired store. There are a total of 519 New Look stores in the UK as of March 2019. You can find your desired store with the help of the ‘Store Locator’ option present at the bottom of the homepage. For finding a store, you have to enter information like town/street, or postcode. After entering the required information, click ‘find stores’, and all the nearby stores with addresses will pop up on the page. You can also locate a store by using the ‘Select Store’ tab which is available at the time of checkout with delivery options.
After selecting your desired store for collection, complete the transaction by making payment at the site. After payment, New Look will send you an ‘Awaiting collection’ email when your chosen collection store has received your order. The email will contain your order details, order reference, and expected date and time of delivery as per your delivery slot.
Pick Up Information
Here are some of the things you should know about collecting your goods through click and collect service.
When will your order arrive in the store?
In most of the cases, standard click & collect service takes three to five working days for delivery completion while in next day click & collect delivery slot, your order will be available for collection the next day after 2 pm if you place your order before 6 pm. The next day click & collect delivery slot is available from Monday to Saturday.
When your order has been delivered to your desired New Look store, you will get a confirmatory email, or text message, or both. These confirmatory messages contain information like the order number and order details. Once you receive the message, visit your designated store where the employee will check your photographic ID, talk you through the specific details of your order, and ask you to sign for your order. At this point, the order will be handed over to you.
You can pick up your goods within 10 days. If you don’t pick up your parcel during this time it will be returned to the warehouse and refund will take around 3-5 working days as per store’s policy.
What do you need to bring to collect Your Click & Collect Order at the store?
You are expected to bring along the following items when coming to pick up your order at the store:
- Order Number
- Confirmatory email or Text Message
- Identity Proof (following are accepted forms of ID)
- Credit / Debit Card
- Valid Passport
- Driving Licence
- Utility Bill
- Student ID card
New Look has quality apparel items and its delivery slots are the most advanced. You can shop from this amazing online store without any hesitation.