Lush Click and Collect
If you want to shop online from Lush then you have to visit its website uk.lush.com for placing an online order. After placing the order follow the following simple steps for completing your transaction.
How Does it Work
Their Click and Collect service is currently accessible in the majority of our stores, offering you added convenience. Place your order before 3 pm, and you’ll have the option of collecting it on the same day.
Orders placed after 3 pm will be ready for collection on the following day. In these cases, they’ll promptly notify you via email once your order is prepared for pick-up. It’s important not to make your way to the store until you’ve received this notification from them.
For orders submitted before 3 pm, your items should be available for collection within just 2 hours. Nevertheless, they kindly urge you not to visit the store until they’ve reached out to confirm that your order is indeed ready. You can choose from their standard range of payment methods for both same-day delivery and click-and-collect.
Rest assured, they’ll securely hold onto your order for a span of 1 week after it’s ready for collection. Should you find yourself unable to retrieve your items, they’ll initiate a refund to the initial payment method you used during checkout.
For any queries regarding their click-and-collect service, you can easily reach out to the store by utilizing the contact information provided in the email confirmation you receive.
Please note that upon visiting the store, please remember to bring either the order reference number or the confirmation email, along with the name under which the order was placed.
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