Loveholidays Cancellation Policy
If you wish to make changes to your holiday plans or need to cancel your trip, you have the option to do so using the Loveholidays app. The steps to cancel your booking are as follows:
- Open the Loveholidays app on your Android or Apple device.
- Access the ‘Manage Booking’ section within the app.
- Scroll down until you find the ‘Cancel booking’ option.
- Upon selecting this option, you will receive a cancellation quote. This quote will outline any associated cancellation costs, including fees, as well as the refund amount you can expect to receive if you proceed with the cancellation.
- If you agree with the provided quote, you can proceed to submit the cancellation request. This action initiates the cancellation process.
Alternatively, you can also cancel your holiday online through the ‘Manage My Booking‘ section on the Loveholidays website.
It’s important to note the following details before proceeding with the cancellation process:
- Flight bookings are non-refundable once they have been confirmed.
- The refund policy for hotels can vary. Some hotels allow refunds, while others may impose cancellation fees. If you booked a non-refundable room, canceling it will not result in a refund.
- Transfers are non-refundable from the moment of booking.
- There are cancellation fees associated with processing cancellations. These fees are £75 per booking or £25 for hotel-only bookings, as specified in the terms and conditions. These processing fees cannot be waived or discounted.
- For travelers with comprehensive travel insurance coverage, it may be possible to claim a refund through the insurance provider, depending on the reason for the cancellation.
- Travel insurance policies can typically be canceled within 14 days of booking for a full refund, provided that you have not yet traveled, made a claim, or plan to make a claim.
- Additional services such as car parking and airport lounges may be eligible for refunds, but this will depend on the terms and conditions of the specific supplier.
Please ensure that you consider all these details before proceeding with the cancellation process. If you have any specific questions or concerns, it’s advisable to refer to the Loveholidays terms and conditions or contact their customer support for assistance.
Loveholidays offers a convenient way to manage holiday changes or cancellations through their app and website. The ‘Manage Booking’ section allows you to begin the cancellation process, providing a breakdown of costs and potential refunds. Flight bookings are generally non-refundable, while hotel refund policies vary, and cancellation fees, along with processing charges, apply. Travel insurance coverage might be applicable for cancellations. Careful consideration of these details and contacting customer support for specific queries is advised.
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