John Lewis Click and Collect

You can now order for new season trends in homeware, furniture, and fashion at John Lewis & Partners and pick up your delivery free from your chosen John Lewis & Partners, Waitrose & Partners, or Co-op shop. John Lewis offers a click and collect service. It is a 7-day service that allows you to shop with ease any day of the week.

Collection of click and collect order is free for orders that are £30 and over; however, if you spend less, you will have to pay a small fee of £2. Additionally, John Lewis click and collect service offers next day collection of orders.


When Do You Need to Place an Order to Be Eligible for Next Day Click and Collect?

To be able to collect your click and collect order the next day after placing your order, you will need to place your order online before 8 pm. All orders placed before 8 pm today will be delivered to your chosen John Lewis & Partners, Waitrose & Partners, or Co-op shop and ready for collection after 2 pm tomorrow.

Note, to be able to use John Lewis click and collect service, all the items within your order must be eligible for click and collect delivery, i.e., items that can be carried by a single courier.

Using John Lewis Click and Collect Service

Using the click and collect delivery option when shopping at John Lewis is very easy; you just need to follow these simple steps.

  • Place Your Order

Visit and add the items you wish to purchase to your basket. When you are done picking items, click on your basket and proceed to checkout.

  • Choose Click and Collect

At the checkout page, you will need to select a delivery option. Select click and collect to be able to collect your order at any of the 50 John Lewis & Partners shops and 338 Waitrose & Partners shops across the UK.

  • Choose Your Preferred Collection Point

After selecting click and collect, you will be required to pick a John Lewis & Partners, Waitrose & Partners shop or Co-op shop closest to you as your preferred collection point. Your chosen collection point could be close to your home or on your way from work.

How Will You Know When Your Click and Collect Order Is Ready?

When your order is ready, you will receive a confirmation email or text (If you register your account with your phone number), detailing your order, your order number, and your chosen collection point.

What Do You Need to Collect Your Click and Collect Order?

Receiving the confirmation email or text notifies you to head over to your chosen collection point to pick up your order.

You are expected to go to the store with the confirmation email or text. The employees of the store will need your 9-digit order number as well as proof of ID. Your Id could be the payment card used for the order, a current driver’s license, or passport.

In Conclusion

It is important to note that you can only collect your click and collect orders during opening hours of your chosen store, you can check for the opening hours of your preferred shop here.

More importantly, in the event that you are not chanced to pick up your order on the day you got the email, your order will be held in-store for seven days, after which it will be returned to the warehouse, and your account will be refunded.

Use John Lewis click and collect service today for quick and stress-free shopping.

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