Iceland Click and Collect

Iceland Foods Limited or popularly known as Iceland is a UK based supermarket chain that is headquartered in Deeside, Wales. Iceland began its business operation in the UK in 1970 and in 2020; it has now stores in more than 1000 locations across the UK. Iceland deals in both frozen and non-frozen food items and its products include vegetables, prepared meals, produce, meat, dairy, and dry goods. It is among one of the most renowned online supermarket chains in the UK.

Besides in-store shopping, you can also buy online from the comfort of your home and your goods will be delivered at your home. Besides home delivery slots, Iceland also offers ‘click and collect’ service. With click & collect option, customers can pick up their goods they have ordered online from one of its stores or collection points in the United Kingdom. The cost of ‘click & collect’ delivery slot is 2 pounds, if you spend less than 35 pounds. But if your order value is 35 or more pounds, then this service is free. 


How Iceland Click & Collect Service Operates

After choosing items online on the Iceland website, you have to place an order. After placing the order follow these simple steps of click & collect delivery option for collecting your goods physically from a nearby collection point.

Place Your Order

First of all, visit for placing an online order. Choose the items and add them to your shopping cart.

Select Click & Collect

After placement of the order, now you are ready to proceed to checkout where you will be asked for choosing a delivery option. Choose the ‘pick-up’ option and proceed further.

Choose a Nearby Collection Point

After choosing pick-up option/click & collect service, you will be required to choose a nearby collection point from where you can collect your order within half an hour. The collection points are available in the shops and near roads with high traffic areas (for instance, near the M54). Check for your nearest collection point by entering your postcode in the search bar or use ‘store finder’ tab present both at the top and bottom of the homepage. Your order items will be picked up by a dedicated shopper and will prepare your order.

After the arrival of your order at your designated point, your shopper will inform you. Just rush towards your collection point and your personal shopper will put the order in your car. 

Booking Confirmation

After selecting your desired collection point, you can proceed with payment. Iceland accepts PayPal and Master and Visa cards. After payment, your order will be confirmed to you via email. This email will contain your order details and reference, and the expected delivery time slot.

Pick Up Information

Here are some of the things you should know about collecting your goods through click and collect service.

When will your order arrive in the store?

In most cases, the orders are ready for collection within half an hour. When your order is prepared, Iceland will send you an email for collecting your goods.

Once you receive the email, visit your designated store where the employee will check your photographic ID, payment details, and will load the goods in your car.

What do you need to bring to the store?

You are expected to bring along the following items when coming to pick up your order at the store:

  • Photographic ID
  • Confirmation email
  • Pick-up code

In Conclusion

Online shopping is a revolution in itself and click and collect service has taken it to the next level of comfort, convenience, and safety.

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