Iceland Click and Collect


How Does it Work:

After selecting the items you want to purchase on the Iceland website, you will need to proceed with placing your order. Once your order is confirmed, you can opt for the convenient Click & Collect delivery option to collect your goods from a nearby collection point.

  • Place Your Order

First of all, visit for placing an online order. Choose the items and add them to your shopping cart.

  • Select Click & Collect

After placement of the order, now you are ready to proceed to checkout where you will be asked for choosing a delivery option. Choose the pick-up option and proceed further.

  • Choose a Nearby Collection Point

Once you have selected the pick-up option or click & collect service, you will need to choose a nearby collection point where you can collect your order within a designated time frame, typically around half an hour. These collection points are strategically located in shops or areas with high traffic, such as near the M54.

To find your nearest collection point, you can either enter your postcode in the search bar or use the ‘store finder’ tab located at the top and bottom of the homepage on the website. This will provide you with a list of available collection points in your area.

After choosing a collection point, a dedicated shopper will be assigned to prepare your order. They will gather the items you have selected and ensure everything is ready for collection.

Once your order has arrived at the designated collection point, your shopper will notify you, typically through a notification or message. At this point, you can head to the collection point without delay.

Upon arrival, you will be met by your personal shopper, who will assist you in completing the collection process. They will place your order directly in your car, ensuring a seamless and convenient experience.

  • Booking Confirmation

After selecting your desired collection point, you can proceed with payment. Iceland accepts PayPal and Master and Visa cards. After payment, your order will be confirmed to you via email. This email will contain your order details and reference, and the expected delivery time slot.

  • Pick Up Information

When utilizing the click and collect service to collect your goods, there are a few important things to keep in mind:

  • You will be notified by email when your order is ready to collect.
  • You are expected to bring along the following items when coming to pick up your order at the store:
    • Photographic ID
    • Confirmation email
    • Pick-up code

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To Wrap it Up:

As grocery retailers strive to enhance convenience for their customers, Iceland has joined the trend by introducing a click-and-collect service. This service enables customers to order groceries online and pick them up at a designated location, offering a seamless and efficient shopping experience.

Still, have questions? ask for help using the link below

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