David Lloyd Cancellation Policy
You have the option to reverse your decision to join the club. To initiate this process, you must submit a written notice indicating your intent. This notice can be provided within 14 days following your initial application for membership. Should you choose to cancel within this timeframe, your entire membership will be terminated.
It’s important to note that if you, or any individuals linked to your membership, access the club and its facilities during the 14-day cancellation period, a portion of the monthly fee will be charged to the account for this period of usage. Subsequently, the remaining balance of any fees you have previously paid will be refunded to you. This policy ensures that you’re only charged for the time during which you’ve actively benefited from the club’s services.
Additional aspects to consider regarding the David Lloyd cancellation policy are as follows:
- Cancellation Methods: Please be aware that canceling your membership cannot be done over the phone or by simply discontinuing your direct debit.
- Notice Requirements: If you fail to provide the stipulated notice period for cancellation, you might incur an extra charge.
- Cancellation During Initial Period: In the event that you decide to cancel your membership within the initial period, you might be obligated to pay a proportional portion of the membership fee based on the time you’ve been a member. This ensures that fees are aligned with the duration for which you’ve had access to the club’s facilities and services.
Can I get a refund if I book online?
As long as your cancellation request is submitted more than 24 hours prior to the scheduled booking time or the commencement of a course, the payment card originally utilized for the online transaction will be refunded when you cancel your reservation.
Please note that If your booking and payment were completed in person at the club using cash or card, refunds can solely be processed at the club’s physical location and will be issued in the form of cash or returned to the card used for the original transaction. Conversely, for online payments, refunds will exclusively be issued through the same card that was initially used for the online purchase.
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