ASOS plc, popularly known as ASOS is a UK based online retailer business. It was founded in 2000 and its fashion and cosmetic products are primarily aimed at the young population. Besides, home delivery slots like standard delivery, next day delivery, BFPO delivery, and precise delivery, ASOS also offers ‘click & collect’ service for its customers to pick up their goods they have ordered online from one of its collection points in the United Kingdom. ASOS offers two ‘click & collect’ delivery slots which are standard click & collect, and next day click & collect. In standard click & collect, your delivery is completed within 3 to 5 working days. The cost of this delivery is 4 pounds but if your order is valued at 35 pounds or more then you will qualify for free standard delivery. Whereas in the next day click & collect delivery slot, you will receive your order on the next day from the date of placement of order. This delivery slot will cost you 5.95 pounds. Both of the click & collect delivery slots are available from Monday to Saturday.
How ASOS Click & Collect Service Operates
After choosing items online at ASOS, you have to place an order. After placing the order follow these simple steps of click & collect delivery slot for collecting your goods physically from nearby ASOS collection point.
Place Your Order
First of all, visit https://www.asos.com/ for placing an online order. After visiting the ASOS website, search for your desired products and then add them to your shopping cart.
Select Click & Collect Delivery Slot
After placement of the order, now you are ready to proceed to checkout where you will be asked of choosing a delivery option. Choose any of the ‘click & collect’ delivery slot according to your requirements.
Choose a Nearby Collection Point
After choosing any of the click & collect delivery slots, you will be required to choose a nearby collection point from where you can collect your order. You can find your nearest collection point by using the ‘search bar’ available at the time of checkout. Enter your desired address in the search bar and then click the ‘search’ tab and all the collection points near the selected area will pop up. If you are using a smartphone then you can also use your ‘current location’ as a reference point for nearby collection points.
After selecting your desired collection point, you can proceed with payment. After payment, your order will be confirmed to you via an email and a text message. The confirmatory messages will contain your order details and reference, and the expected time of delivery.
Pick Up Information
Here are some of the things you should know about collecting your goods through click and collect service.
When will your order arrive in the store?
If you have selected next day click & collect delivery slot then your order will be ready for collection by next day but if you have opted for standard click & collect delivery slot then your delivery will be completed within 3 to 5 working days. Delivery is excluded on Sundays and Public Holidays. When your order arrives at the desired collection point, ASOS will send you an email and a text message to let you know it’s ready to be collected. You must wait for the confirmation messages.
Once you receive the message, visit your designated collection point where the employee will check your photographic ID, talk you through the specific details of your order, and ask you to sign for your order. At this point, the order will be handed over to you.
Please note that you have up to 10 days to collect your parcel once delivered into the location. In case, you can’t collect it within 10 days then it will be sent back and refund will take place as per the company’s policies.
What do you need to bring to collect Your Click & Collect Order at the store?
You are expected to bring along the following items when coming to pick up your order at the store:
- Photographic ID (Passport, Licence, or Utility Bill)
- Confirmatory email or Text message
- Debit/Credit card
Click & Collect service of ASOS provides you the freedom to shop online and collect your goods at your desired collection point. Visit ASOS and enjoy the ease, convenience, and comfort of hassle-free shopping.